Market Research


Trash the Discussion Guides!

Trash the Discussion Guides!

To be perfectly honest with you, I loathe the whole process of drafting a discussion guide for qualitative research. Despite my personal feelings, it’s a necessary process — but not for the reasons you think. As researchers, our job is to listen to your business problems and translate that into a set of learning objectives. From there, we go out and listen to the right people to...

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Do You Have a Lemonade Stand?

Do You Have a Lemonade Stand?

There was always high demand for something cold during the hot Florida summers where I grew up. Lemonade stands were a popular way to earn some extra cash. One summer day, a kid down the street set up a competing lemonade stand. Over the course of a few hours, I noticed my nemesis had more foot traffic, including one of my best neighborhood friends. I...

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Business people standing with question mark on boards

How Are You Feeling About Your Focus Groups?

Science has proven that the data that enters your prefrontal cortex (the logical decision-making center of your brain) is first filtered through the limbic system which is the center for your emotions.  In short, everyone feels before they think.  This is an indisputable fact of science. For those of us in the insights business, the quest is to further our understanding of the emotional drivers of...

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Let Me Save You Some Time

Let Me Save You Some Time

I admit it. I’m terrible at keeping up with work-related reading.  If I come across something, I’ll pile it on top of my credenza. By the end of 2016, I hoarded a stack of unread stuff that was more than two-feet high and two-feet wide! After the New Year, I found time to get caught up on my reading and rescue several lost and buried items...

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Overhead View Of Designers Having Meeting Around Table

Cuddle Up to Focus Groups Again

Neuroscience proves that most decisions are filtered through emotions, and the holy grail in qualitative research is understanding these emotions. Decades of behavioral research is fairly conclusive: in order for a giver of feedback to convey emotions there must be a high level of trust with the receiver of feedback. To date, our industry has focused on technological solutions to measure emotional response.  That is,...

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